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Job Scam Tips from fraud.org:
Know exactly what services are being offered. The company may only provide advice or help writing a resume. Some fraudulent employment services simply sell lists of companies that they have gotten from public directories. They may not have contacted those companies directly or know if there are really any job openings.
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Call Center Based: OPS Desk Analyst
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Call Center Based: OPS Desk Analyst
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Qualifications
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| At least of 1-year experience in any of the following: Customer Service, Business Processing Outsourcing (BPO) and Call Center; Has basic knowledge in Call Center Management Fundamentals and Scheduling/Forecasting Concepts and Models; Experience in a Windows NT environment as well as various software applications including MS Office Suite; Intermediate to advanced skill level in MS Excel, Word and Power point; Intermediate to advance skill level in MS Access or any programming softwares; Must have at least a basic knowledge in scheduling tools like ewfm, blue pumpkin, IEX, and the likes; Must have strong written and verbal communication skills; Must demonstrate high analytical skills and keen sense to details |
Additional Job Information
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