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Sr Account Manager
Toolbox Studios: Senior Account Manager
Toolbox Studios is an award-winning branding firm optimized for middle market companies in need of marketing discipline and organization. We specialize in creative solutions for highly complex marketing challenges and are a single source for strategy, design and production services.
The mission of the Senior Account Manager is to bridge agency resources to Toolbox Studios’ clients with exceptional attention to customer service, quality of work and improved business results. The Senior Account Manager sets realistic expectations for client projects, develops budgets and sets timelines for all agency services and deliverables. This position is based at Toolbox Studios headquarters in San Antonio, TX.
Responsibilities:
o Determine needs, requirements and timeline for client projects.
o Break down projects to a granular level to create actionable, measurable and time- bound steps for the account team to follow.
o Create estimates and change orders.
o Contribute to the development and presentation of client deliverables.
o Task and direct junior and mid-level account managers.
o Manage third party vendors, freelancers, contractors and other outside resources that support the account team.
o Communicate project status and progress reports with clients.
o Convey client changes/feedback to staff.
o Invoice projects and assist Bookkeeper with A/R.
o Accurately record time, materials and expenses for all projects.
Required Skills/Experience:
o 7+ years relevant experience.
o Demonstrated track record of successful project management.
o Proven expertise in customer service principles.
o Expertise with Microsoft Office, Entourage/Outlook, CRM and project management software and Gantt charting techniques.
o Excellent written, verbal and presentation skills.
o Excellent business math abilities.
o Bachelor's degree from an accredited, four-year university in a related discipline.
To apply, please send your resume to 51302@americanworkforce.jobs
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