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Hotel Receptionist needed in Coron Palawan

Job Location

Philippines

Job Type

Full Time

Company

Corto del Mar

Contact Email

recruitment@cortodelmar.com

Category

Hospitality & Tourism

Date

Dec. 28, 2011 - 147 day(s) ago

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New 4* hotel opening soon in Coron Palawan currently looking for young, dynamic, self motivated Front Desk professionals

Responsibilities

As a Hotel Receptionist you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as: • Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalised service from arrival till departure • Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed • Conduct in room & hotel familiarisation and assist guest in hotel activity enquiries / requests • Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries • Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels • Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerised Front Office systems • Maintain the privacy of all guests by ensuring that no details of the guests are disclosed • Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings

Requirements

The ideal candidate will be customer driven and an extremely proactive and 'switched on' personality with an outgoing, charismatic and approachable character. You are a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies: • Enthusiastic, courteous & helpful to colleagues & customers • Good understanding of the hotel business • Recognizing differences • Adaptability & integrity • Responsible with the willingness to take ownership • Eager to learn & progress

Qualifications

You will have ideally a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences are an advantage. Please send us your resume and reference along with ID photo and full length photo to recruitment@cortodelmar.com

Additional Job Information

Job Details Views :	427
Relocation :	No
Date Posted:	12/28/2011
Contract Terms:
Related Job Search:	Hotel, Receptionist, needed, Coron, Palawan,

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