|
Job Scam Tips from fraud.org:
Know exactly what services are being offered. The company may only provide advice or help writing a resume. Some fraudulent employment services simply sell lists of companies that they have gotten from public directories. They may not have contacted those companies directly or know if there are really any job openings.
Protect yourself, read more about Job Scam and Internet Fraud at fraud.org -- more info.
|
Senior QA for BPO! Work in Makati! Urgent!
Responsibilities:
• In charge of managing QA activities in defined programs responsible for Quality Assurance set up in new programs •& defined programs (data and voice)
• Candidate will handle transaction, monitoring and coaching
• Candidate will assist and ensure in ISO 27001 and COPC compliance
• Partnering with the Assistant Manager/Manager in governance of overall Quality Initiatives.
• Quality consultant to Operations for all quality related concerns, changes and updates.
• Enhance Quality department touch points and share best practices
• Centralized Call Recording and Monitoring Management
Requirements:
• Must be College Graduate.
• Must be a Filipino citizen or eligible to work in the Philippines.
• Good coaching and management skills.
• Experience in Call Center environment is required
• 1-2 years of working experience as supervisor/team lead
• Proficient in excel reporting (preferably at Intermediate level – knowledge on how to create Pareto and Root Cause Analysis charts, navigate through pivot tables and visual basic)
• Knowledge on Basic Quality Tools – Analysis is preferred.
• Proactive, analytical, self sufficient, willing to learn, hardworking and with good work ethics.
• Willing to work in Makati.
Interested candidates, please email your resume to: bbernabe@globalheadstart.com
Advantages applying through Globalheadstart;
• Direct Endorsement
• Faster Feed Back
• Get advice/feedback from our team specialists
• Get a headstart on your career.
Not an agency – 100% direct hire!
*Do not waste your time sending multiple resumes to many different companies, come to Global Headstart and we will realistically place you depending on your qualifications.
*For walk in applicants our office is open Monday to Friday 9:00AM to 3:00PM
|
Additional Job Information
|
|
|
|
| Job Details Views : |
187 |
| Relocation : |
No |
| Date Posted: |
01/30/2012 |
| Contract Terms: |
|
| Related Job Search: |
Senior, QA, BPO, Work, Makati, Urgent,
|
|
|
|
|
|
RSS Jobs Feed | Sitemap | Users & Jobs Seeker Tips | Contact Us | Terms of Service | Privacy Policy
© Copyright JobIsland.com 1998 - 2012. All rights reserved.
Give Help Advertising: Sponsor a child from a developing country.
|
