C3/CustomerContactChannels Jobs

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C3/CustomerContactChannels

Address :	, Philippines
Contact Name :	C3/CustomerContactChannels
Phone :
Industry :	Customer Service
Jobs :	2 total active jobs
Member Since :	Feb. 02, 2012

2 Job(s) Found [View All Jobs]

Program Specific Trainer (Telco Account) The Trainer is responsible for the training and development of call center personnel in the areas of client deliverables and expectations including product information, sales and customer service. Trainers may also train leadership team members in expected C3 leadership contributions and behaviors, management skill and internal policy and procedure. Taguig, Philippines Administration

Quality Assurance Associate The QA Associate is responsible for ensuring that all calls adhere to the quality guidelines as set forth by the client and by C3. The QA Associate achieves this objective by constantly monitoring the associates’ transactions, scoring these monitors, and providing active personal coaching and feedback to the associates. Taguig, Philippines Customer Service

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