Operation Supervisor

Advantage Business Consultants Published: November 22, 2018
Hilton Centre of Commerce, Virgin Islands, U.s.
Job Type



Ascendancy is an international fund that specializes in managing and servicing distress assets in the mortgage sector. We create solutions for our clients in the main departments of the core business: Extrajudicial Collection & Recovery, Judicial Process and REO's.


An executive level supervisor who has authority for making decisions and implementing programs to ensure the effective provision of administrative, financial and legal services that the company offers.

  • Serves as a team leader and coach to a team of supervisors, responsible for leading an international mortgage service company.
  • Maintains comprehensive knowledge of mortgage sector to identify opportunities to improve products, processes and service to achieve strategic and tactical goals.
  • Supports achievement of business objectives through effective management of resources and effective pipeline management.
  • Facilitates strategic and operational planning and implementation processes to assure that supervision is knowledgeable of process, goals, objectives and strategies.
  • Ensures that all departmental goals are met by communicating supervision objectives to all areas and by providing feedback in relation to these goals.
  • Attracting new investors.
  • Developing the policies and programs of planning and evaluation of the loans collection and recovery.
  • Maintaining a high level of competency within the branch.
  • Reporting information to the Ascendancy Company about collection, loan applications, and legal advances and monitoring sales of REO's.

Job Requirements & Qualifications

  • Minimum 5 years’ experience in a similar position in the mortgage sector or leading financial services.
  • Strong understanding of project supervision and implementations, project structure, project life cycle and best practice standards.
  • Leading teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation.
  • Advanced knowledge of real estate owned, documentation, policies, and procedures.
  • Strong written and verbal communication skills.
  • Ability to identify complex problems and review related information to develop and evaluate options and implant solutions.
  • Develops positive working relationships with others, and effectively maintains them over time.
  • Exhibits results-oriented attitude and behavior to accomplish business goals.
  • Demonstrates flexibility and adaptability to multitask and respond to problems as they arise, including assisting lower skilled loan officers as needed.
  • Possesses critical thinking skills and decision making abilities. Advanced ability to handle Microsoft Office.
  • Knowledge of: Supervision principles and practices, including work planning, employee supervision and business management.
  • Ability to travel, as required.

Values Required

  • Honesty
  • Responsibility
  • Dedication
  • Energy
  • Loyalty
  • Perseverance
  • Committed
  • Punctual
  • Teamwork
  • Creative
  • Enterprising

Application Information

  • A letter of interest (highlighting work experience and accomplishments relevant to the position).
  • An up-to-date curriculum vitae or resume.
  • At least three confidential professional references.
  • Suitably qualified applicants may send a copy of their resume to [email protected] Please be sure to indicate the job you are applying for in 'subject line'. Only short listed applicants will be contacted.

Only persons with minimum 5 years debt recovery experience plus previous experience managing collections need apply. USVI, Belize, Trinidad & Tobago & Jamaica residents preferred.

Only registered members can apply for jobs.

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